Jōy Consulting
Practical business support for Rotorua and Bay of Plenty businesses.
Local experience. Enterprise capability. Practical support that fits your business.
Helping growing businesses build confidence, improve operations, prepare for larger opportunities and deliver work well.
Grow my business
Founder support, planning, business health checks, vCOO support, decision-making and growth advice.
Improve my business
Ways of working, process improvement, service operations, AI adoption, reporting and team effectiveness.
Prepare my business
Governance, compliance readiness, policies, board support, risk, ISO readiness and preparing for larger contracts
Deliver my business
Projects, onboarding, delivery partners, contracts, vendor management and major account support.
AI in my business
Implement practical ways to use AI to save time, improve customer service, reduce repetitive work and help your team work more efficiently.
Organise my business
Implement knowledge, processes and documentation so work is easier, more consistent and ready for growth.
Ways clients work with Jōy Consulting
Virtual COO
Ongoing operational support for founders who need an experienced business partner.
Weekly, fortnightly or monthly.
Business Ready Assessment
Preparing your business for larger customers, government work or future growth.
Governance, reporting, policies and operational readiness.
AI Discovery Day
Spend a day identifying where AI can save time, improve customer service and reduce repetitive work.
Leave with a prioritised action plan.
AI Governance Pack
Everything you need to adopt AI responsibly.
Policies, team guidance, governance, risk considerations and practical templates.
AI Team Workshop
A practical session introducing AI to your team.
Learn where AI can help, how to use it safely and how to get started.
Knowledge Uplift
Organise your business knowledge so information is easier to find, share and use.
Great for onboarding, consistency and AI readiness.
Delivery Sprint
30, 60 or 90-day support for businesses needing help delivering an important project or overcoming operational challenges.
More than 20 years helping organisations improve the way they work
Built and improved business operations and service delivery
Established knowledge management, service catalogues and practical ways of working
Developed governance, reporting and decision-making frameworks
Delivered business, technology and critical infrastructure transformation
Improved accountability, customer experience and operational performance
Broad industry experience across health, telco, transport, logistics, ports, mining, utilities, government and professional services
